All items are carefully selected and ensured of good quality before shipping. We will only replace items if they are damaged during shipment. Please inform us within 7 days from the date of delivery if you need to replace your damaged item. For replacement, please send us an email with the following information:
1. Date you received the damaged item
2. Description of the damaged item's appearance
3. Photos of the damaged item
Damaged items not reported to RCI within 7 days from date of delivery will not be valid for exchange. Items damaged outside of shipment will not be valid for exchange.
2.1 Information Collection & Use
RCI collects two (2) types of information about its Users: 1) personally identifiable information that users provide through optional, voluntary registration on Our Web Site ("Personal Information"); and 2) aggregated (non-personally identifiable) information ("Aggregate Information") that RCI gathers through aggregated tracking, mainly by tallying Web page views throughout Our Web Sites. Such information enables Us to tailor Our content to fit Our Users' needs better and to help Our advertisers understand Our audience.
RCI only collects Personal Information that is necessary for business purposes. We collect Personal Information by specifically requesting it from You. Generally this occurs when You, register on one of Our Web Sites, request information from Us, or participate in activities on Our Web Sites, such as purchasing products from Us. At such times, you give contact information such as name, postal address, e-mail address, and telephone number. When You purchase products and/or services from Us, we will note, for example, your contact information, credit card information, the type of services or products ordered or purchased, and the date of the order or purchase. Personal Information does not include the name, title or business address or telephone number of an employee of an organization, or the name, address or telephone number of a person that is available in a public telephone directory.
2.2 Usage tracking
Use of Internet Protocol ("IP") Addresses. An IP address is a unique number that is automatically assigned to Your computer whenever you're surfing the Internet so that Your computer can be identified by the main computers, known as "Web servers", that "serve up" Web pages. This allows Us to identify and gather general information and data about You, such as the Web pages You view.
By showing how and when Users use a site, cookies help Us see which areas are popular and which are not. Many improvements and updates to the Web Site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to Our Users' needs.
2.4 Uses Of Personal Information
As a general rule, RCI does not, and will not, do the following with Your Personal Information: (1) sell or rent Your Personal Information; (2) use the Personal Information We collect and store to make decisions about granting or extending consumer credit unless You submit a separate credit application and authorize Us to use or disclose this information; or (3) act as a consumer reporting agency, or furnish information about any User's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics or mode of living to any consumer reporting agency.
Usually, RCI and RCI's business partners use Your information to operate the Web Site and to deliver services. RCI also uses Your information to inform You about other products and/or services available from RCI.
2.5 Information Sharing and Disclosure
As a general rule, We will not disclose Your Personal Information that You submit to Us in a manner that connects You with the Personal Information, except when We have Your permission or under special circumstances, such as when We believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that Your Personal Information may be disclosed.
Business Partners & Sponsors: RCI does not routinely disclose Personal Information hereunder, except where it is necessary to provide You with a service that You have requested such as to provide you with a product or information that you have requested. RCI may also disclose some or all of Your Personal Information to business partners or sponsors. Many promotions offer opportunities to request additional information from sponsors. By requesting such information, You give RCI permission to transfer Your Personal Information to the sponsor so they can fulfill Your request.
Third Party & Aggregate Data: From time to time, You may be offered the opportunity to receive materials or special offers from third parties. If You opt to receive information from these third parties, RCI will share Your name, e-mail address and other Personal Information with such third parties. Under confidentiality agreements with third party service providers, RCI may match Personal Information with third party data. Also, RCI may keep track of what portions of the Web Site Users are visiting and other user statistics, and aggregate this information to help Us create a better experience for users of Our Web site. This is done in order to describe Our viewers and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
2.6 How can You control the usage of Your Personal Information?
In case You change Your mind about Personal Information that you have provided to Us, or some Personal Information is out of date, inaccurate, or otherwise changes (such as Your zip code or e-mail address), We will provide a way to correct, update, or remove such Personal Information that You give Us, as further described below. We also give You the opportunity to control the communications We direct to You by offering Users the opportunity to "opt-out" of receiving communications from RCI and/or having Personal Information shared with parties outside RCI, other than to perform a transaction requested by You. If a User wishes to update, correct or otherwise change Personal Information or objects to any usage of its Personal Information for marketing purposes, he/she may e-mail the requested change to: firstname.lastname@example.org.
2.7 What happens when You link to a third party Web site?
Please keep in mind that whenever You give out information online (for example, via message boards or chat) that information can be collected and used by people You don't know. While RCI strives to protect their Users' Personal Information and privacy, We cannot guarantee the security of any information You disclose online, and You disclose such information at Your own risk.
2.8 How We secure Your Personal Information from others using the RCI Web Sites?
The security of all information associated with Our Users is an important concern to Us. We exercise reasonable care in providing secure transmission of Your information from Your computer to Our servers. Unfortunately, given that we do not control transmissions or traffic over the Internet or through third party communication service providers, we cannot guarantee or warrant the security of such transmission of Your Personal Information. Your use of the Internet and Our Web Site, including your transmission of Information to Us, is at Your own risk. Notwithstanding, once We receive Your transmission, RCI uses industry standard efforts designed to safeguard Your Personal Information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet.
2.9 YOUR ACCEPTANCE OF THESE TERMS
3.1 What You Should Know
Welcome to the e-Store web site (the "Web Site") controlled and operated by RCI Asia Pacific Pte Ltd (referred to herein as: "RCI", "We", "Our", or "Us") or its designee. The goal of this Web Site is to provide you (referred to herein as: “You” or “Your”) with access to information about RCI’s products and services and the opportunity to purchase certain products. This Web Site is offered to You, conditioned on Your acceptance without modification of the terms, conditions, and notices contained herein ("the Terms"). Your use of this Web Site constitutes your agreement to the Terms. Please read the Terms carefully before using this Web Site. You may use this Web Site and the services and/or products offered hereunder as long as You comply with the Terms. IF YOU DO NOT AGREE WITH THE TERMS, DO NOT USE THIS WEB SITE. In accordance with Our goals, this Web Site may permit You to link to other web sites, that may or may not be affiliated with this Web Site and/or RCI, and that may have web site terms and conditions that differ from, or contain terms in addition to, the terms specified here. Your access to such web sites through links provided on this Web Site is governed by the web site terms and conditions and policies of those sites, not this Web Site.
3.2 Modification of the Terms
The Terms may change without further notice to You, and it is Your responsibility to check the Terms each time You use this Web Site. RCI reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time. Such modifications shall be effective immediately upon posting. By using this Web Site You have agreed to be bound by the Terms that are in effect at the time of Your use of this Web Site.
3.3 Ownership, Trademarks, Copyrights and Restrictions
This Web Site is controlled by RCI Asia Pacific Pte Ltd. All content on this Web Site, including, but not limited to text, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights and are owned and controlled by RCI or its affiliates, or by third party content providers, merchants, vendors, sponsors and licensors (collectively "Providers") that have licensed their content to RCI, the right to market their products and/or services to RCI, or are providing services associated with making this Web Site available to You. Content on this Web Site or any web site owned, operated, licensed or controlled by the Providers is solely for Your personal, non-commercial use. RCI grants You a limited, non-transferable license to use this Web Site in accordance with the Terms hereof. You may only use this Web Site for informational purposes and to purchase products and shall not use this Web Site for any other purpose. You may print a copy of the content and/or information contained herein for Your personal, non-commercial use only, but You may not copy, reproduce, republish, upload, post, transmit, distribute, and/or exploit the content or information in any way (including by e-mail or other electronic means) for commercial use without the prior written consent of RCI or the Providers. Without the prior written consent of RCI or the Providers (as applicable), Your modification of the content, use of the content on any other web site or networked computer environment, or use of the content for any purpose other than personal, non-commercial use, violates the rights of the owners of this Web Site and/or the Provider’s copyrights, trademarks or service marks and other proprietary rights, and is prohibited. As a condition of Your use of this Web Site, You warrant to RCI that You will not use this Web Site for any purpose that is unlawful or prohibited by these Terms, including without limitation the posting or transmitting any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If You violate any of these Terms, Your permission to use this Web Site shall immediately terminate without the necessity of any notice to You. RCI retains the right to deny access to anyone at its discretion for any reason, including for violation of these Terms. You may not use on Your web site any registered or unregistered trademarks, service marks or copyrighted materials appearing on this Web Site, including but not limited to any logos or characters, without the express written consent of the owner of the mark or copyright. You may not frame, deep link, or otherwise incorporate into another web site any of the content or other materials on this Web Site without prior written consent of RCI.
If You wish to make purchases through the Web Site, You may be asked to supply certain information, including credit card or other payment mechanism information. You agree that all information you provide through the Web Site for purposes of making purchases will be accurate, complete and current. You also agree to pay all charges incurred by users of Your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You also will be responsible for paying any applicable taxes relating to purchases through the Web Site. Finally, the prices set forth on this Web Site may change at any time.
3.5 Prohibited Activities
You are specifically prohibited from any use of this Web Site, and You agree not to use or permit others to use this Web Site, for any of the following: (a) take any action that imposes an unreasonable or disproportionately large load on the Web Site's infrastructure, including but not limited to "spam" or other such unsolicited mass e-mailing techniques; (b) disclose to, or share with, the assigned confirmation numbers and/or passwords with any unauthorized third parties or using the assigned confirmation numbers and/or passwords for any unauthorized purpose; (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software or HTML code comprising or in any way making up a part of this Web Site; (d) upload, post, emailing or otherwise transmitting any information, content, or proprietary rights that You do not have a right to transmit under any law or under contractual or fiduciary relationships; (e) violating any applicable local, state, national or international law, including, but not limited to, any regulations having the force of law; and (f) using any robot, spider, intelligent agent, other automatic device, or manual process to search, monitor or copy web pages from this Web Site, or content on this Web Site without Our (or our Providers, as applicable) prior written permission, provided that generally available third party Web browsers such as Netscape Navigator® and Microsoft Internet Explorer® may be used without such permission.
RCI, its Affiliates and the Providers take reasonable and appropriate measures to make sure that Your personal information is disclosed only to those specified by You. However, the Internet is an open system and neither RCI, its Affiliates nor the Providers guarantee that the personal information You have entered will not be intercepted by others and decrypted.
3.9 Disclaimer of Warranties and Liability
THE CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, RCI, ITS AFFILIATES AND PROVIDERS DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES, ERRORS OR MISREPRESENTATIONS RELATING TO THE CONTENT AND DESCRIPTION OF THE PRODUCTS DISPLAYED ON THIS WEB SITE (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS AND GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE PROVIDERS. RCI, ITS AFFILIATES, AND/OR THEIR RESPECTIVE PROVIDERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEB SITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEB SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY RCI, ITS AFFILIATES OR THE PROVIDERS. ALL SUCH CONTENT, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED. OTHER THAN THOSE WARRANTIES WHICH, UNDER THE U.S. LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION, RCI, ITS AFFILIATES AND THE PROVIDERS HEREBY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. NEITHER WE, OUR AFFILIATES, NOR THE PROVIDERS, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF THIS WEB SITE WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT THAT YOU ACCESS ON THIS WEB SITE IS PROVIDED SOLELY FOR YOUR CONVENIENCE AND INFORMATION ONLY. NEITHER WE, OUR AFFILIATES OR THE PROVIDERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEB SITE, OR AS TO THE RELIABILITY, ACCURACY OR CURRENCY OF ANY INFORMATION, CONTENT, SERVICE AND/OR MERCHANDISE ACQUIRED PURSUANT TO YOUR USE OF THIS WEB SITE.
3.10 Limitation of Liability
YOU EXPRESSLY AGREE THAT USE OF THIS WEB SITE IS AT YOUR SOLE RISK. YOU (AND NOT RCI, ITS AFFILIATES OR THE PROVIDERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF YOUR SYSTEM. YOU EXPRESSLY AGREE THAT NEITHER RCI, NOR ITS AFFILIATES (INCLUDING ITS PROVIDERS), NOR ANY OF THEIR RESPECTIVE EMPLOYEES, OR AGENTS, NOR ANY PERSON OR ENTITY INVOLVED IN THE CREATION, PRODUCTION AND DISTRIBUTION OF THIS WEB SITE, SHALL BE RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS), OR ANY OTHER FORM OF LEGAL OR EQUITABLE REMEDY, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEB SITE (OR ANY OTHER LINKED SITE), OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE (OR ANY OTHER LINKED SITE), OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEB SITE (OR ANY OTHER LINKED SITE), OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE (OR ANY OTHER LINKED SITE), WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF RCI, ITS AFFILIATES, AND/OR THEIR RESPECTIVE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BY WAY OF EXAMPLE, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RCI, ITS AFFILIATES AND THE PROVIDERS SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIM OR DAMAGE ARISING FROM FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION, COMPUTER VIRUS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF PERSONAL RECORDS, OR THE RELIANCE UPON OR USE OF DATA, INFORMATION, OPINIONS OR OTHER MATERIALS APPEARING ON THIS WEB SITE.
SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, RCI'S, ITS AFFILIATES AND THE PROVIDERS’ LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IF YOU ARE DISSATISFIED WITH THE WEB SITE OR ANY OF THE PRODUCTS OR SERVICES MADE AVAILABLE IN CONNECTION HEREWITH OR ASSOCIATED HEREWITH, AS THE CASE MAY BE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE TO DISCONTINUE USE OF THE WEB SITE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS INURE TO THE BENEFIT OF US AND THE PROVIDERS, AND TO ALL RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, ATTORNEYS, AND AGENTS.
You agree to indemnify, defend, and hold harmless RCI and the Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers from and against any claims, causes of action, demands, recoveries, losses, losses, damages, fines, penalties or other costs, or expenses, of any kind or nature including, but not limited to reasonable attorneys' fees, resulting from any violation by You of these Terms or Your use of this Web Site.
3.12 Third Party Rights
These Terms are for the benefit of RCI and its Providers, its and their officers, directors, employees, affiliates, agents, licensors, and suppliers. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against You on its or their own behalf.
3.13 Entire Agreement
3.14 Seller of Travel Disclosures
ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY RCI, its affiliates or Providers.